Faculty and ResearchExpert Guide

Richard E. Klein Jr

Richard E. Klein Jr

Knight Ridder Research Fellow

Assistant Dean for Undergraduate Affair, CoB

Interim Chair, Department of Information Systems and Business Analytics

Director, Master of Science in Health Informatics and Analytics

Associate Professor
Department of Information Systems and Business Analytics

College of Business
Florida International University

Modesto A. Maidique Campus
11200 S.W. 8th St, RB 254B
Miami, FL 33199

P: (305) 348-2156
E: rklein@fiu.edu


  • PhD, Business Administration
    Georgia State University, Atlanta, Georgia
  • Master of Science, Technology Management
    Mercer University, Atlanta, Georgia
  • Bachelor of Arts, Economics
    Boston University, Boston, Massachusetts
  • Master of Arts, Economics
    Boston University, Boston, Massachusetts

Courses Taught

  • Application of Quantitative Methods in Business
  • CBADM Internship
  • Cooperative Education in Management Information Systems
  • Dissertation Preparation
  • Information Security and Compliance
  • Information Systems Security and Compliance
  • Introduction to Information Systems
  • Ph.D. Dissertation
  • Project Management of Information Sciences
  • Quality Assessment and Outcome in Healthcare
  • Seminar on Research in Emerging Organizations

Refereed Journal Articles

Riley, J., Klein, R., Sridharan, V. & Miller, J. (2016). Managing Disruption Risk Within Hospital Procurement Organizations – Operational Controls, Warning and Recovery Capabilities.  International Journal of Physical Distribution & Logistics Management. 46 (10), 953-980.

Tremblay, M., Deckard, G. & Klein, R. (2016). Health Informatics and Analytics – Building a Program to Integrate Business Analytics across Clinical and Administrative Disciplines.  Journal of the American Medical Informatics Association. 23, 824-828.

Spil, T. & Klein, R. (2015). The Personal Health Future.  Health Policy and Technology. 4 (2), 131-136.

Carter, M., Wright, R., Thatcher, J. B. & Klein, R. (2014). Understanding Online Customers' Ties to Merchants: The Moderating Influence of Trust on the Relationship Between Switching Costs and e-Loyalty.  European Journal of Information Systems.

Klein, R. (2012). Assimilation of Internet-based Purchasing Applications within Medical Practices.  Information & Management. 49 (3-4), 135-141.

Dinger, M., Klein, R. & Thatcher, J. B. (2011). Creating Consumer Value through Physical and Digital Product Bundles: One Firm's Approach.  Drake Management Review. 1 (1), 12-23.

Klein, R., Wareham, J. D. & Cousins, K. (2011). Electronic Intermediary Functional Roles and Profitability.  Decision Sciences. 42 (2), 309-337.

Klein, R. & Rai, A. (2009). Inter-firm Strategic Information Flows in Logistics Supply Chain Relationships.  MIS Quarterly. 33 (4), 735-762.

Klein, R. & Wareham, J. D. (2008). Healthcare Intermediaries in Electronic Markets: Performance and Choice of Market Entry Mode.  Journal of Electronic Commerce Research. 9 (4).

Klein, R. (2007). An Empirical Examination of Patient Portal Acceptance.  European Journal of Information Systems. 16 (6), 751-760.

Klein, R. (2007). Customization and Real Time Information Access in Integrated e-Business Supply Chain Relationships.  Journal of Operations Management. 25 (6), 1366-1381.

Klein, R. (2007). Internet-based Patient-physician Electronic Communication Applications: Patient Acceptance and Trust.  E-Service Journal. 5 (2), 27-51.

Klein, R., Rai, A. & Straub, D. W. (2007). Competitive and Cooperative Positioning in Supply Chain Logistics Relationships.  Decision Sciences. 38 (4), 611-646.

Lim, J., Klein, R. & Thatcher, J. B. (2005). Good Technology, Bad Management: A Case Study of the Satellite Phone Industry.  Journal of Information Technology Management. 16 (2), 48-56.

Wareham, J. D., Mathiassen, L., Rai, A., Straub, D. W. & Klein, R. (2005). The Business Value of Digital Supply Networks: A Program of Research on the Impacts of Globalization.  Journal of International Management. 11 (2), 201-227.

Straub, D. W., Rai, A. & Klein, R. (2004). Measuring Performance at the Network Level: A Nomology of the Business Impact of Digital Supply Networks.  Journal of Management Information Systems. 20 (1), 83-114.

Straub, D. W. & Klein, R. (2002). E-Competitive Transformations.  Business Horizons. 40 (3), 3-12.

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