Faculty and ResearchExpert Guide

Yvonne A. Santana

Yvonne A. Santana

Adjunct Lecturer
Department of Management & International Business

College of Business
Florida International University

Modesto A. Maidique Campus
11200 S.W. 8th St, MANGO 457
Miami, FL 33199

P: (305) 716-6017
E: ylievano@fiu.edu

Curriculum Vitae

Education

  • Master of Science, Management
    Florida International University, Miami, Florida
  • Bachelor, Business Administration
    Florida International University, Miami, Florida

Professional Activities

Yvonne Alfonso Santana, MS, SPHR, SHRM-SCP is currently the Vice President - Human Resources for the Kingsway America Inc. group of companies which includes Professional Warranty Service Corporation, Intercontinental Warranty Services, Mendota Insurance Company and Trinity Warranty Solutions. She oversees a team of 6 HR professionals across the country. She has a Bachelors in Business Administration majoring in Human Resources with a minor in Industrial Organizational Psychology. She also holds a Masters of Science in Management, majoring in Human Resources. Both of her degrees were earned at Florida International University (FIU). In 2003, she earned her Senior Professional in Human Resources (SPHR) certification. In 2015 she earned her SHRM Senior Certified Professional designation.

Mrs. Santana has over 22 years of professional, managerial, generalist, executive level HR experience and has held various HR positions. Additionally, she also provides HR consulting services to local businesses. She has been a member of the FIU MSHRM Advisory Board since its inception. The Board reviews and directs the goals of the Masters in Human Resources Management program. She is also a Greater Miami Chamber of Commerce, Leadership Miami graduate. She is an active member of the Greater Miami Society for Human Resources Management and also an active member of the Society for Human Resources Management national chapter. Mrs. Santana is also involved with numerous charities.

Ms. Santana has been an adjunct professor at FIU's College of Business Administration since 2004, teaching the Critical Thinking course at the graduate level both in Miami and in Jamaica. She is considered a subject matter expert in becoming PHR and SPHR certified.

Courses Taught

  • Critical Thinking in Human Resource Management
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